Tree Essence is committed to accessibility, diversity and inclusion, as well as sustainable
approaches to each of these important issues. We believe all of our consumers and guests
should be able to access our websites, and we strive simultaneously to provide a visually rich
user experience.
Our approach
We’re on a journey to make accessible and inclusive content and design part of everything . One
way is by building accessibility in from the start so that as many people as possible can use and
enjoy our website. We have made great strides, but we know there’s always more we can do.
We’ve built our site to be accessible with common assistive technologies and with the different
ways people view online content. For example:
 We have added more navigation landmarks to various pages so screen reader users can
understand and navigate content more quickly.
 You can navigate and access most interactive elements using keyboard-only and assistive
technologies.
 The majority of images, except those which are decorative, have alt text. Alt text provides users
who have a visual impairment with a written description of the image.
 All content scales the same way across desktop, tablet and mobile, and our webpages are
optimised to use the browser zoom functionality.
What are we currently working on?
We consider accessibility and the user journey at the design stage, and then review our plans
with accessibility experts to ensure we follow best practice to make our site as user-friendly as
possible. Whenever we add new functionality, we test it thoroughly to ensure it can be accessed
using assistive technologies. We have also integrated accessibility testing into the site’s
development and quality assurance process.
We’re aware of some accessibility challenges and we’re working to fix them.

Help with accessibility
If you’re having difficulty in any way using our website, please let us know by contacting us .
Contact details can be found on our contact us page.
We would also like to hear from you if you have any comments or suggestions about how we can
improve your experience.
We aim to acknowledge all queries within five working days.

Help with accessibility

If you’re having difficulty in any way using our website, please let us know by filling out our contact form and selecting the dropdown option ‘Accessible feedback’. This can be found in our contact form located on our contact us page.

We would also like to hear from you if you have any comments or suggestions about how we can improve your experience.

We aim to acknowledge all queries within five working days.